LOCAL DELIVERY

All shipping rates vary by zip code and range from $15-$55. Due to the nature of our products and the fact that they are fragile, perishable and delicate, we employ a personal delivery driver who delivers each arrangement with care. Deliveries leave our shop at 11am and are guaranteed to be delivered by 5pm. 

We deliver flowers and gifts Monday-Saturday, we are closed on Sunday. So long as your order is received by 9PM, it will be eligible for next day delivery. 

Due to COVID-19, we have implemented a contactless delivery method to keep our employees and recipients safe. When the driver arrives, they will place the arrangement on the porch and wait from a safe distance for someone to answer the door. If no one answers, we will then send a text message with a photo of the location of their arrangement to let them know their flowers have been delivered. 

RETURNS & EXCHANGES

All items in our shop are final sale. Should your flower arrangement be dead within 1 day, please send an email to kelsey@matriarchla.com. Refunds are handled on a case by case basis, at our discretion. Your items are perishable and you should expect a shelf life of 3-5 days, sometimes longer depending on the blooms selected. 

Care Packages are final sale as well, though if any delicate items arrive damaged we will gladly replace them ASAP!

 

CARE PACKAGE SHIPPING METHOD

We offer shipping to the US & Canada for all Care Packages via USPS. Please allow 1 day for processing on all Care Package orders. 

Due to COVID-19 we have experiences some minor delays, and at this time shipping delivery dates are not guaranteed.